Without the Why

Quality Assurance has been hopelessly stalled for the last 20 years. Moribund. Ossified. There is a very simple reason for this catastrophic and intractable state we are in. People think they know what QA is and stopped asking why along time ago. Without the why, quality becomes theory at best, not practiced or even of critical concern. No process or methodology, regardless of complexity is going to tell us why quality assurance has stayed the way it is. When the why’s remain unanswered, there is no understanding. When there is no understanding there is no progress. When there is no progress there is no evolution. Without evolution, things just fade away. Welcome to QA.